Privacy Policy 2018-05-22T15:43:54+00:00

Nobuna.com GDPR Compliance Statement & Privacy Policy

Summary

In this Nobuna.com GDPR Compliance Statement & Privacy Policy you can
find out:

  1. About Us
  2. The Collection of Data (Including Personal Data) & GDPR
  3. What Types of Data Do We Collect & When?
  4. Is My Personal Data & Other Information Safe & Secure?
  5. How can I Access, Amend, Correct and/or Delete my Personal Data?
  6. International Data Transfers
  7. Disclosure of Personal Data
  8. How Long Do We Keep Your Information
  9. Our Cookies Policy
  10. Changes to this Nobuna.com GDPR Compliance Statement & Privacy
    Policy, & Cookies Policy

About Us

Europymes Servicios Integrales S.L, the company which operates
Nobuna.com, provides WooCommerce and WordPress Premium Plugins &
Themes at discounted prices and website monitoring services to its
customers alerting them when their website has gone done or is
experiencing performance issues. Nobuna.com also provides other features
that advise its customers on, amongst other things, domain expiration, SSL
certificate expiration and validity, the presence of vulnerabilities on
their website.

Europymes Servicios Integrales has been launched in May 2012 and is a
company incorporated in Spain with company number B83247627.  Our
office is at Urano 9 Bajo A – 28925 (Alcorcon) Madrid, Spain.

The Collection of Data (Including Personal Data) & GDPR

The EU General Data Protection Regulation EU 2016/679 (“GDPR”) comes into
effect on 25thMay 2018 and will replace all the European Data Protection
Laws. The GDPR strengthens and unifies data protection rights for
individuals throughout the EU.

The GDPR is intended to give you more control over how companies such as
Nobuna.com collect data from you and how it is used.  In particular
GDPR focuses on data collected which is “Personal Data”; such personal
data may be your email address, your first and last name, or your IP
address.  Where we collect Personal Data this policy tells you where
is it collected, the type of data that is collected, the legal basis upon
which we process that data, the reason for collecting the data, and the
use we make of the data.  Notes are also provided which provide more
information on the processing of that particular data source.

What Types of Data do we Collect & When?

Below sets out the data that Nobuna.com gathers from our website visitors
and our users.  We detail below when we collect data, the type of
data we collect and then what we do with that data and why.

Signing-up for a Nobuna.com account

Point of Collection:  

Signing-up for a Nobuna.com account

 

Type of Personal Data Collected: Upon sign-up we collect:

  • email address;
  • password; and/or
  • IP address

 

Basis for Processing:

 

The basis upon which we process your personal data is as follows:

  • when you sign-up for a Nobuna.com account you are giving us
    your clear consent that we may process your personal data for
    those specific purposes set-out in our Terms & Conditions
    and this Privacy Policy; and/or
  • the processing of your personal data is necessary for the
    contract you have entered into with us, and enables us to
    deliver Nobuna.com service to you.
Reason for Collection:

 

The data collected enables us to create your account and give you
a unique and secure way of logging into your account
Use of Data Collected: We will use this data to:

  • enable you to login securely to your account
  • send you emails relating to your account and the Nobuna.com
    service including by way of example, on-boarding emails,
    product updates, and

 

Notes:
  • This data is not shared with any third parties.
  • If you do not wish to receive these emails please contact us.
  • Nobuna.com account passwords are encrypted using Bcrypt; we
    do not store raw passwords.
  • This data is processed and stored within France.

 

Creation of a Paid Account

Point of Collection:  

Creation of a Paid Account

 

Type of Personal Data Collected: When you upgrade to a paid account may collect some or all of the
following (“Paid Account Details”):

  • your first and last name;
  • an additional email address for your billing contact;
  • the name of your company;
  • the address of your company; and
  • your company VAT number.

In addition the following information (“Payment Details”) are
collected via our payment gateway:

  • your long debit or credit card number;
  • the card expiry date; and
  • CVC details.

 

Basis for Processing:

 

The basis upon which we process your personal data is as follows:

  • when you sign-up for a Nobuna.com account you are giving us
    your clear consent that we may process your personal data for
    those specific purposes set-out in our Terms & Conditions
    and this Nobuna.com GDPR Compliance Statement & Privacy
    Policy; and/or
  • the processing of your personal data is necessary for the
    contract you have entered into with us, and enables us to
    deliver the Nobuna.com service to you.
Reason for Collection: The data collected enables you to subscribe to a Nobuna.com Paid
Account.
Use of Data Collected: We will use this data to manage all aspects of your Nobuna.com
Paid Account subscription including by way of example:

  • creation of a Nobuna.com subscription;
  • dealing with any queries relating to your subscription and
    billing;
  • dealing with payment queries; and
  • managing sales leads and renewals.
Notes:
  • We make use of a customer-relationship-management tool called
    SalesFlare to help us manage our sales leads.  The
    information we share may include your name and/or email
    address.
  • We do not share your Paid Account Details with any third
    parties.
  • Your Payment Details are collected, encrypted and securely
    stored by: (a) when using “PayPal”, by PayPal (Europe) S.à
    r.l. et Cie, S.C.A; or (b) when making a payment by debit or
    credit cards provided by Visa Europe Ltd, MasterCard Europe
    S.A., Discover, American Express or other applicable card
    networks, by Stripe Inc. on our website by our payment gateway
    provider Stripe.
  • We do not hold any of your Payment Details.
  • Paid Account Details are processed and stored within France.

 

Your Navigation & Use of the Nobuna.com Website & Service

Point of Collection: Your Navigation & Use of the Nobuna.com Website &
Service
Type of Data Collected: When you arrive at the Nobuna.com website we may use visitor
analytics tool to track how you arrived on our website, how you
navigate through the website and on to sign-up.

We may also track the use you make of the Nobuna.com service,
including by way of example, when and how you make use of
individual features, when and how you set-up tests and/or alerts.

(collectively “Navigational Data”)

 

Basis for Processing:

 

The basis upon which we process your Navigational Data is as
follows:

  • when you sign-up for a Nobuna.com account you are giving us
    your clear consent that we may process your personal data for
    those specific purposes set-out in our Terms & Conditions
    and this Nobuna.com GDPR Compliance Statement & Privacy
    Policy; and/or
  • the processing of your personal data is necessary for the
    contract you have entered into with us, and enables us to
    deliver the Nobuna.com service to you.
Reason for Collection:

 

The Navigational Data collected enables us to understand how you
and/or our users as a whole make use of the Nobuna.com website and
service.
Use of Data Collected: We may use the Navigational Data collected to:

  • understand how you and our other users arrive at the
    Nobuna.com website and navigate our website;
  • understand how you use the product;
  • use your data individually and/or aggregated to improve the
    usability of the product; and/or
  • use your data to answer your customer support queries.

 

Notes:
  • When you sign-up for a Nobuna.com account the Navigational
    Data which has been collected via Google Analytics.  Up
    until the point of account creation (at which point processing
    consent is given), we do not tie any of your Navigational Data
    to your Personal Data.
  • We can opt-out of Google Analytics by
    clicking here.  This will not stop you from
    experiencing the full benefits of the Nobuna.com website and
    service.
  • Save as set out above, we do not share your information with
    any third parties.

Is My Personal Data & Other Information Safe & Secure?

We employ a number of steps-and-measures to ensure that all information
and Personal Data we collect is protected from unauthorised access, use
and/or disclosure.

As well as putting in place technological security measures, we also
ensure that our entire team are trained in data security and that each of
them have contractual obligations in their contracts of employment not to
disclose information to anyone who is not entitled to have it.

How can I Access, Amend, Correct and/or Delete my Personal Data?

You have the right at any time to access any Personal Data we hold about
you, and where you feel the Personal Information that we hold is not
correct, to request that the Personal Information is corrected.  You
also have the right to have your Personal Information deleted.

All of the Personal Information, along with other data collected (as
noted in the table above) is information that you can access, amend or
delete by logging into your Nobuna.com Account.

If you have any questions about accessing, correcting, amending, or
deleting your information then you can contact us.

International Data Transfers

Any and all Personal Data that we collect from within the EU/ European
Economic Area (EEA) and Switzerland is processed and stored within the UK.

In the event that Personal Data is transferred outside of the EU/EEA
and/or Switzerland, we ensure that at all times that we provide the same
level of privacy protection as is required by the EU-US Privacy Shield
framework and/or any other framework determined by the European Commission
to provide adequate protection for data transfers from the EU and/or
Switzerland to the US.

Third-Party Service Providers

We share information, including personal information, with our
third-party service providers that we use to provide hosting for and
maintenance of our Websites, customer service, application development,
backup, storage, payment processing, analytics and other services for us.
These third-party service providers may have access to or process your
personal information for the purpose of providing these services for us.
We do not permit our third-party service providers to use the personal
information that we share with them for their marketing purposes or for
any other purpose than in connection with the services they provide to us.

Disclosure of Personal Data

We will not disclose your Personal Data to any third party unless as
otherwise explicitly set out in this Nobuna.com GDPR Compliance Statement
& Privacy Policy.  We may however at times be required by law, a
competent regulatory authority, by a court, to disclose your Personal
Information.   Where this occurs we will where it is practical
for us to do so and/or to the extent that we are not otherwise restricted
from doing so, notify you before disclosing your Personal Data.

How Long Do We Keep Your Information

The length of time we keep your Personal Data and other information will
depend on both the nature of the information we have gathered and the use
we make of that information.

Unless we are required by law to keep your Personal Data and other
information for a certain amount of time, we will not ordinarily keep your
information longer than is necessary, given the purpose for what that
information for collected by us.

Our Cookies Policy

What is a Cookie?

A cookie is a small text file, which is unique to you and allows the
Nobuna.com Websites to recognize your computer or any such other device
which you may use from time-to-time for browsing the Internet
(collectively “Your Computer”).

We may use cookies and other “tags” (sometimes referred to as
“web-beacons” or “pixel-tags”) (collectively “Cookie(s)”) to provide you
with a more personalised service on the Nobuna.com Websites or to aid or
track your navigation around our website.

If you do choose not to accept any of our Cookies some of the
functionality or personalized version of the Nobuna.com Websites may not
be available to you.

When Do We Use Cookies?

When you register to receive information on the Nobuna.com Websites
and/or register to use the Nobuna.com Services we may allocate a Cookie to
Your Computer (“Registration Cookie”).

A Registration Cookie may hold any information collection during your
registration or sign-up and allows us to recognize you and provide you
with the information or services that you require. If your browser is not
set to accept Cookies you may not be able to register for and/or sign-up
for the Nobuna.com Services.

In addition to Registration Cookies we may from time-to-time use other
types of Cookie to gather information. Such Cookies may include, but not
be limited to “session-based” Cookies which are allotted to Your Computer
for the duration of your visit to the Nobuna.com Websites, but will be
deleted when you close down your Internet browser.

All use of Cookie gathered information is made in accordance with our
Nobuna.com GDPR Compliance Statement & Privacy Policy.

 

Changes to this Nobuna.com GDPR Compliance Statement & Privacy
Policy, & Cookies Policy

This Nobuna.com GDPR Compliance Statement & Privacy Policy, along
with our Cookies Policy, may be modified from time-to-time.  We
recommend that you regularly review this page to ensure that you are aware
of any changes made to it.

You will be bound by any changes to this Nobuna.com GDPR Compliance
Statement & Privacy Policy from the moment you make any use of the
Nobuna.com service after amendments have been made.

In the event that we make any material changes to this Nobuna.com GDPR
Compliance Statement & Privacy Policy we will take reasonable efforts
to notify you of those changes, by way of example only, whether through
in-app notification or by email.

Nobuna.com GDPR Compliance Statement & Privacy Policy – Last
Updated 24 April 2018

A